FAQ

Q1: Are you trading company or manufacturer ? 

A: Lhjloong is a professional LED display manufacturer, having been enrolled in led display industry with
professional
R&D team and skilled QC team for 10 years. 

Q2: What is the control system? How is it? 
A: We use Nova Taurus Series asynchronous control system. Support cluster play and management. Support
APP/Phone/ WIFI/ Ipad/ Laptop/ PC/Cloud control. It's very easy and convenient to control. 

Q3: What is your best service? 
A: One to one sales engineer to customer responsibility system. We will do: 
1. Know your project and provide the best solution for it; 
2. Track your order and let you know each step and detail of it; 
3. Teach you how to install and use the screen; 
4. Care the subsequent use of your screen and ensure your after - sales service be well.
5…6…etc.

Q4: How about your delivery time? 
A: Generally, it will take 15 to 25 days after receiving your advance payment. The specific
delivery time depends on the items and the quantity of your order.

Q5:How about your Warranty Term? 
A: 3year warranty. Structure design, installation problem, program the screen, how to use the screen…don't worry,
we have professional after-sale team to solve your any questions after you placed an order. And your exclusive sales
engineer will also help you get over any problems.