Service

FAQ

Q1. Could I get a sample order of led display?
A: Yes, welcome to your sample order to check the quality.


Q2: Could we print our own logo on led display products?
 A: Of course. Please let us know all the details soon before production. 


Q3: Do you offer guarantee for the led display products?
A: Yes, we offer 2 year warranty for our products in copper wire led and 3 years warranty for our gold wire product.


Q4: Whether to provide technical training (installation training and use training)?
A: Yes, we offer full service, Including pre-sale, sale, after-sales service, you can reply on us
 

Q5: Do you have any MOQ limit for led display order?
A: No MOQ, 1pc order for sample checking is available.
 

Q6: How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea and by air. It usually takes 3-7 days by air to arrive, 15-30 days by sea